APPLICATION 02 · CUSTOMER ENGAGEMENT

Captive Portal
Wi-Fi engagement.

Captive Portal turns guest Wi-Fi access into a branded customer engagement channel with flexible authentication, verified data collection, session analytics, marketing integrations, and multi-location management.

Built for: Retail, hospitality, venues, and multi-location businesses that want secure guest Wi-Fi with a useful customer relationship layer.

pronasoft.com / products / captive-portal
PRONASOFT PRODUCT

Captive Portal

Guest Wi-Fi authentication, customer-data capture, and marketing engagement platform.

01Flexible guest authentication
02Verified customer-data capture
03Dynamic branding & promotions
04User, device & session analytics
01 · Overview

Connect access, identity, and customer engagement.

A guest Wi-Fi session can be more than a network access step. Captive Portal provides the authentication and data-capture layer businesses need to create a branded first interaction, understand sessions and engagement, and follow up through email and WhatsApp marketing integrations.

Captive Portal is part of Pronasoft’s digital product portfolio: focused software built around a specific operational or customer experience.

The product is described here in practical terms so teams can understand its purpose, core surface, and the work it is designed to support.

/ PRODUCT POSITIONING

Guest Wi-Fi authentication, customer-data capture, and marketing engagement platform.

Digital productPurpose-built workflowPronasoft portfolio
02 · Core capabilities

What Captive Portal is designed to handle.

The capability set below follows the product definition in the Pronasoft product features deck.

Flexible guest authentication

Support OTP, WhatsApp, email, and social-login based authentication for different guest preferences and business contexts.

01

Verified customer-data capture

Collect customer information through the Wi-Fi login experience with a verified access flow.

02

Dynamic branding & promotions

Present logos, banners, offers, and promotions inside a branded captive portal experience.

03

User, device & session analytics

Understand users, devices, sessions, and engagement through centralized analytics.

04

Marketing follow-up

Connect email and WhatsApp marketing workflows for post-visit communication and campaigns.

05

Multi-location cloud management

Manage guest access and engagement operations across multiple business locations from the cloud.

06

Secure session tracking

Keep guest sessions organized and traceable while supporting customer engagement goals.

07
03 · Operating flow

A connected path through the important work.

The exact workflow changes by product, but the design principle stays consistent: put the right information in the right place so teams can move from action to review with less friction.

  • 01

    Brand the portal with

    Brand the portal with the location identity, offers, and promotions.

  • 02

    Authenticate guests through OTP,

    Authenticate guests through OTP, WhatsApp, email, or social login.

  • 03

    Capture verified customer data

    Capture verified customer data as part of the Wi-Fi access flow.

  • 04

    Track users, devices, sessions,

    Track users, devices, sessions, and engagement across locations.

  • 05

    Continue the relationship through

    Continue the relationship through email and WhatsApp marketing campaigns.

04 · Pronasoft product suite

Explore the other digital products.

Browse the full portfolio, with Pronasoft One and C-FAST fixed as the first two product positions.

/ CAPTIVE PORTAL

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